What Our Customers Are Saying
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jim Mathiesen, Stroudsburg, PA
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We highly recommend Rhone's RV. We never owned a motor home or travel trailer prior to this purchase. We had an incredibly positive experience from the first day that we met with Guy Snyder until the day of delivery of our motor home, with resourceful guidance from Amanda Harrison about insurance, financing, and warranties. Zach Shade in the Service Department did a great orientation about the RV. We found everyone to act with the customer's interest first and with high integrity and honesty. Often going to a dealer may seem intimidating. When you shop for a RV there are literally thousands of places to choose from; we felt most comfortable at Rhone's RV. We went to dealers much larger with national coverage and we were disappointed.
We are also glad that we purchased through Rhone's RV and not through a private party.
Unlike purchasing through a private party, we had an extremely high level of confidence that Rhone's checked out our RV and made sure that it was in top condition prior to purchase. Even if you do not live near Rhone's RV, it is worth traveling to make your purchase.Rick and Sara Mirabito, Cogan Station, PENNSYLVAN -
Just want to send a huge Thank you out to everyone we dealt with buying our 2022 Pinnacle. Guy, Zach, and Amanda were all knowledgeable, very helpful and supportive during the whole buying process. Our walk- through with Zach was professional, knowledgeable, and patient ( with old folks learning new technology). Guy was our sales rep, who also was professional, knowledgeable and patient with our many questions and issues. Amanda was professional, efficient and knowledgeable about the money end of the process. She answered our questions and made the signing process a breeze. Kudos all around! Glad we chose to purchase at Rhones.
Bucky and Laura Angle, Mountain Top, PA -
We found exactly the camper we were looking for at Rhones. Everyone at Rhones was outstanding from beginning to end. They provided outstanding sales and service. They went above and beyond to prepare us for the new camper and made sure every detail was taken care of. If you need a camper and want the best experience. This is the place to visit.
Drew Hammond, Cortland, NEW YORK -
Rhone's RV is a very fair dealer I just completed the purchase of my third trailer from them Guy Snyder is very easy to work with. Everyone at the dealership are great to work with. Thank you for another great experience.
Bill LangeWilliam Lange, Manchester, MARYLAND -
We can not say how pleased we are with the service we receive from Rhones. They are always eager to help and call to follow up any time we call. This past weekend, one of our slides was stuck in the out position and we were facing a deadline to move our North Point out for the end of the season. They arrived ahead of when promised and were finished in less than hour.I didnt catch the repair mens names but, they were very pleasant and knowledgeable. We wont go anywhere else.
Todd Tiffany Shaffer, Northumberland, PA -
This an unbelievable dealer from start to finish we first met at the Hershey show and dealt with Guy as far as we are concerned their top sales person they have stored our new 2020 Alante 31v since it came in December when we did the walk through and signed our paperwork then this Covid crap hit and we have been waiting and finally got there to get it. We got there and it was plugged in and the heat on they they sent out Zach their tech to go over things again with us what a great patient and knowledgeable tech and person also came out in the morning to make sure everything worked right and to answer any other questions such a great dealership family if you are looking for a reputable honest dealer please come and visit you won't be disappointed.
MIKE CHARLES, NORWICH, NEW YORK -
My wife and i bought a used Coachmen toy hauler from Dan. He was fair and the sale went smoothly. There was slight damage to the front of the unit from a water leak that was disclosed to us. We were assured that the issue was addressed and fixed properly so as to have no further issues. However, with the wettest weather on record this summer and fall, it quickly became evident that the leak was ongoing. I took the camper back to Rhone's, a 2 1/2 hour drive one way, for them to look at the issue. Tyler Rhone called me and after a short discussion he asked me to bring the unit back to him after the camping season and they would completely replace the entire front of my camper at no cost to me. In today's world the term "customer service" is as non existent as beach front property in Arizona. I am very happy to say that Rhone's truly does believe in customer service and standing behind their sale and their word. I have never written a review in my life for anyone, but i am proud to write this one! Thank you Tyler and to everyone at Rhone's for doing what was right! If service after the sale is important to you, look no further than Rhone's RV!
John Ressler, Lancaster, PA -
We really appreciated the awesome experience we were provided at Rhones. As we were buying both out of state and a far distance from our home Guy Snyder and the other staff members at Rhones all made our buying experience pleasant and worry free. They went above and beyond by allowing us to stay in the travel travel we purchased over night on site and to make sure we were comfortable with how everything worked before we left. They even thoroughly inspected the unit prior to our arrival and replaced the tires and radio to us at no charge since they needed to be done and offered us the option to replace the awning at cost. I would highly recommend Rhones RV to anyone looking.
Lisa Maldonado, Salem, NJ -
Everyone involved in our purchase was wonderful. We felt very confident in dealing with everyone at Rhone's. They treated us like we were the most important people in the world.We will definitely return.
Les & Helen
Sebring,FlLes Helen Fleet, Sebring, FL -
"We had a problem with our motorhome as we were traveling, so we stopped at Rhone's. Our experience with Rhone's service was great. They helped us promptly so we could get back on the road. Thanks guys!"
Tim , Downingtown, PA -
your parts department was a huge help and I greatly appreciate their taking the time to help me get a new exact fit sink quickly.
Anonymous , westfield, PA -
"It was a real pleasure to buy from Rhones. The salesman, Dan Ertel was great with absolutly no pressure, great guy and with Brad in the mix it made a for a pleasant experiance. We shopped at some major players in the area but the deal and treatment at Rhones made it a no brainer. The way we were treated was excellent and very happy with our purchase. Would definatly buy from Rhones again."
Anonymous , canton, PA -
"This was the first time we bought a camper from a dealer, and we were extremly pleased by everyone. From the sales to the paperwork, everyone was friendly, just as if we were old friends. Bill was great, even make a call back just to let us know everything was ready for pick up the day before. We would defently make the 1 1/2 hour ride again for any of out needs."
Corey and Amy , Laceyville, PA -
"We purchased our first 5th wheel from Rhones in 2003. We ordered the unit and needless to say, it had some problems. From the owner Brad and his family to sales to service this dealership is top notch. They always helped us with whatever problem needed fixes. Just his past summer we came home from a trip and couldn't get the landing gear down, Monday morning my husband called the service department and although they were super busy, a technician was at out home by noon. If you are looking to purchase new or used, Rhones is the place to go."
Sandy , Linden, PA -
Dave , Williamsport, PA
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Dan and Brad went above and beyond for us! Great local business to deal with. They treated us awesome...5 stars to the entire team!
Lynne , Cogan Station, PA -
We purchased our first pop up from Rhones way back in early 2000. It was a cheap fixer upper but we were testing the waters. The staff at Rhones were so nice and helpful and told us if we wanted to ever trade up for a newer model they would give us exactly what we paid for this trailer on a trade. We loved it so much we did return and trade in for a newer Coleman model. I trusted the staff so much I purchased the new camper sight unseen. The salesmans description and his word were all I needed. When we arrived to pick it up we were in awe because it was perfect and exactly what we wanted. And true to their word they gave us exactly what we paid for the first camper on trade. We also had the misfortune of an accident with our camper and the service department did the repairs. You could not even tell there was any damage. I love Rhone's!!! We travel over 2 hrs each way just to deal with them.
Cheryl , Gouldsboro, PA -
"We got a pop up in 94 then went some where else and got a96pull along in 03 went back to Rhone's for a 03 5th wheel we loved it, In April we went back to Rhone's and got a12 5th wheel it is great. Bill is a very good sales preson and Brad and his staff is the BEST. It is very nice dealing with Rhone's. We will go back again. THANK YOU RHONE'S...."
Tom and Bonnie , Williamsport, PA -
"While visiting my father in Cogan Station we had some opportunities with our motorhome and made 3 separate visit's to Rhone's. Visit # 1: We had a reverse light out and had noticed that the gasket was leaking around the light. They suggested using putty tape which we purchased from a very friendly gentleman that reminded me of Santa Claus and was very pleasant to work with. The putty worked perfectly to seal up the edges. They were out of stock for the bulb that we needed but quickly referred us to Shore's Auto Parts and they had the bulb. Visit # 2: Later in the week we ran low on propane and the young man that filled our tank was very nice and courteous! Service was immediate. We no sooner pulled in he was filling the tank and we were on our way. Visit # 3: When starting to leave to return home my father mentioned that the one tire looked low. I thought for a minute about returning home, which meant a little over 2 hours of driving and making an appointment with the local RV dealer to check the tires when I returned home. But instead I stopped at Rhone's and asked if they had time to take a quick look. Boy was I glad that I did because all 4 back tires were low by about 20lbs each and they had lots of challenges to get the tires filled because all four tires had short stems and they wanted to make it right to make sure that we were safe. One of the inside tires was not reachable so they said that if we had a few minutes they would like to pull the tire off to get at the inside tire to add air to it. Wow! Talk about service. They were all very kind, caring and considerate. They even left us sit in the lobby with our dogs while we waited because it was very cold outside. Rhone's has top notch customer service! If I lived closer to their operation I would not hesitate to buy my next RV from them because they have AWESOME CUSTOMER SERVICE!"
Brenda , Elizabethtown, PA -
"Bought first NewTravel trailer,4yrs later bought a used Ford dualie,and year later traded travel trailer in on 5th wheel.Thank you Dan & Brad and all those in the service department too. Job well done. "
Alan , hughesville, PA -
"The best experience I have ever had, both before and after my purchase. Brad and his staff are a pleasure to do business with. "
RALPH , LONG BEACH, NY -
Perfect customer service. Very knowledgable parts staff -- worked with Steve on first visit-- assisted us with ordering items and purchase that day. Great followup---we worked with Sunny the following weekend and customer service was great. Sales staff is friendly and showed us a model on the grounds....Steve's followup on parts that were ordered came quickly Monday morning! Super business--thanks so much--we really appreciate it!
Ernie , Beech Creek, PA -
"I received excellent service for an electrical problem in my purchased elsewhere 5th wheel"" that had me stumped. Mike got me right in, and Chris was very professional and thorough in his diagnosis of the problem. They were exemplary in their treatment of me as was the receptionist at the service desk (sorry, I don't remember her name). Got an RV concern? Go to Rhones!!"""
Jan , Troy, PA -
"I visited other RV dealerships in Pa. and also researched other RV dealers on the internet. Rhones was by far the best dealership I found. I bought my second trailer this year, and I was very happy with everything involved, from the salesman, parts, and the treatment I received from all their staff. If I buy another one, it will certainly be from Rhones."
Anonymous , Trevorton, PA -
"I wanted to thank you for the GREAT customer service and support I experienced when I needed a small part for my 2008 Holiday Rambler Alumascape Suite Fifth Wheel. The trailer has performed very well and when I stopped the other day to get a small part, the effort in finding and securing the part was greatly appreciated. Part came today...Again GREAT customer service......Thanks Sonny....George"
George , Lewisburg, PA -
"Everone is friendly and very helpful. Service has always been exceptional. We have purchased two fifth wheels and a holiday motor home and have been very pleased. It is always a pleasure to stop and visit w/ Brad, Bill, Sonny and Dan."
Joan and Bob , Bloomfield, NY -
"We were initally planning to buy a used camper but we were unable to find one that would work for us. Brad explained all of the benefits of a new one, and then put together a great deal for us. The entire process was great and we are looking forward to using it in the spring. Thanks again."
Bryan , Williamsport, PA -
"THe attention we got from Dan was outstanding!! It was our first RV purchase,which was a 1996 Rexhall Aerbus.The time and detail Dan gave to us was know different than if we were purchasing a 2010.I would highly recommend Rhones RV as a place to visit if you are in the market for a motorhome.The service department was as exceptional, going over every detail of the mechanics an operation of the RV."
David , altoona, PA -
"We knew about you from the past when we had a camper. Dan is very nice and he takes his time with you. He will show you anything you want to look at. There is no pressure with him, that is what we like most about him. So BOSS GIVE THIS MAN SOMETHING SPECIAL BECAUSE WE JUST BOUGHT SOME MORE FROM HIM THANK YOU, THE ALBERTS"
Robert , Willamsport, PA -
Hurricane Ivan took our old trailer so we needed to find something new. We looked everywhere with in a 100 mile radius and Rhones had the nicest staff. There was no pressure salesmen and we could take our time and look. Here is is 2009 and we just love our 2005 Eagle. We will be going back soon for another one. Thanks guys you are great!
Michele , Montgomery, PA -
"My wife and I bought our first motorhome from Rhone's in 1979. Our experience at that time was 5-Star. In between '79 and 2009 we bought units from other dealers because of brands. Finally in '09 we bought a new Holiday Rambler from Rhone's. We had forgotten what a really sincere dealer was all about. Other dealers don't go the extra mile like Rhone's and it took us 30 years to figure it out. Our next unit will come from Rhones Travel Trailer, rest assure of that fact. "
Leon , Middleburg, PA -
Sales person friendly and helpful; Service dept very thorough and knowledgeable. Will definately come back in the future for any of our RV needs.
Candace , Turbotville, PA -
"Purchasing our 5th wheel at Rhone's was a great experience. The family atmosphere of the dealership was instrumental in us buying there. Dan was helpful without being a pushy salesman"". Chris, in service, was extremely knowledgeable and took time to make sure we were comfortable with every detail. The whole transaction was smooth and easy. Thanks to all the staff at Rhone's."""
Jake , Wellsboro, PA
Great experience all around!! Third RV purchase over the last few years. Consistently high level of service to the customer. They listened to my needs, made a couple of suggestions, and a day later I am using my new Camper. Special thanks to Guy, Mike and Zack. This dealership has figured it out. Take care of the customer, exceed their expectations, and they will come back time and time again. Thanks to ALL!!!